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Ventura, Riverside, San Bernardino,
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WARRANTY

WARRANTY

The product covered by this warranty is YOUR property. Upon expiration of the specific limited warranties provided herein, repair of the equipment will be your responsibility. You will be charged any repairs not covered by this Limited Warranty. These product warranties apply from date of installation, except that no product warranty will be in force if the purchaser shall fail to pay the entire agreed upon purchase price, when due strictly according to the terms of the contract between the parties.

LIMITED WARRANTY

Your products have been designed and manufactured to provide the highest level of trouble free performance. Abbott Industries Inc., (“Abbott Awnings”) believes in the experienced craftsmanship that goes into every one of its sun control products and is pleased to provide this warranty.
We suggest that you read it thoroughly. Should you have any questions, please feel free to contact the Abbott Awning Service Department. Warranty claims do not extend the warranty term. Warranty registration is not required for warranty coverage. Warranty applies to the original purchaser and is non-transferable.

Arms* Fabric* Thread* Motors* Electronics* Other Parts
Ultra Retractable 10 yrs 10 yrs 10 yrs 5 yrs 5 yrs 2 yrs
Versa Retractable 10 yrs 10 yrs 10 yrs 5 yrs 5 yrs 2 yrs
Fixed Awnings N/A 10 yrs 10 yrs N/A N/A 2 yrs
Drop Shades N/A 10 yrs 10 yrs 5 yrs 5 yrs 2 yrs
Sunscreens N/A 10 yrs 10 yrs 5 yrs 5 yrs 2 yrs
Security Shutters N/A N/A N/A 5 yrs 5 yrs 5 yrs
Slide-On Wire N/A 5 yrs 5 yrs N/A N/A  5 yrs (workmanship)
Fire Rated Awning Fabric N/A 5 yrs 5 yrs N/A N/A N/A

 

WHAT IS COVERED:

The product warranty covers all defects in materials during the warranty period (specified above, except as otherwise limited herein).  Factory workmanship is warranted for a period of two years.  In the event field service is required, the field labor and expense will be provided free of charge for a period of 2 years from date of installation, after this period a service charge does apply. If the product is returned to the factory for repair within the warranty period it must be sent transportation prepaid. “Abbott” will fix the equipment or parts, or replace them, at its option. If we choose to replace the equipment or parts we may replace them with reconditioned or equivalent items similar in type and quality. All acrylic fabrics carry a prorated warranty against excessive fading, rotting or mildewing. All other fabrics carry the express written warranties of their manufacturer. Powder coating carries a warranty against excessive peeling or rust for a period of 2 years.

WHAT IS NOT COVERED:

Damage caused by accident, negligence, water pooling, misuse, abuse, alteration, failure to follow instructions, improper operation, civil disorder, windstorm, rainstorm, fire, flood, salt corrosion, earthquakes and any other act of God, or failure to provide a reasonable degree of maintenance, or any other condition which “Abbott” has no control.

Damage resulting from repair or attempted repair by someone other than an authorized service representative.

Holes in the fabric caused by mildew. (Mildew may form on the fabric if it is not maintained in a clean condition).

Minor color changes in the fabric due to ultraviolet rays.

The cost of lost time, loss of use, or any consequential or incidental damages, or outside labor.

Damage/deterioration to any fabric or valance caused by its application or utilization in a contiguous manner.

After two years, the travel time and site labor to repair equipment in the field. (i. e. the service call labor).

Freight costs to return the product to the factory for repair.

WHAT IS LIMITED UNDER THIS WARRANTY:

Valances and Binding: Since valances and valance bindings are subject to fraying as a result of their greater potential for interaction with their environment, the warranty is limited to six months.

The installation and electrical hookup, if done by Abbott, carries a warranty limited to two years.

 

WHAT WE WILL PAY FOR:

We will pay for all factory labor and materials required to repair or replace items during the specified warranty period.

State law rights: Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusions may not apply to you.    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
*PRODUCTS CARRY A PRO-RATED WARRANTY

Revised 6/2016